Frequently Asked Questions

Yes, sale tax is 6%. Sales tax is not built into the price!

Green Genie Steam Cleaning is a professional carpet cleaning company that provides high-quality carpet cleaning services for residential and commercial properties.

Professional carpet cleaning helps improve the air quality in your home or business by removing dirt, dust, and allergens from your carpet. It also helps extend the life of your carpet and improves its overall appearance.

I always tell my clients to think of your carpets as air filters. Carpets hold as much if not more dust and dirt than air filters. I suggest you get your carpet serviced as much as you change your air filters.

We always recommend that the customer leaves the floor clear of a deri. We ask that customers move all furniture they want cleaned under to a secure spot. We recommend that you vacuum before the technician appears. A technician will vacuum apon arrival whether or not the customer vacuums.

There are lots of benefits to the subscription plan but heres a couple. The Genie's Ultimate Wish gives the ability to not have to pay for a cleaning all at once or if you are the type of person that likes to pay for it all at once that is an option as well. You get to save from the hassle of having to call someone and set up a time and date to get a cleaning. When you get The Genie's Ultimate Wish we will send a reminder  a month before your cleaning and a week before as well. No scheduling necessary.

Yes! You absolutely can. If you would like Wish three on the rooms downstairs and Wish One on the rooms upstairs, it's doable. If you want Wish one in one room and wish two in others you can! The only limitation is only one wish per room. We do not do multiple wishes per room.

Here's what to expect after booking an estimate. One of our skilled employees will reach out to confirm the time and date of the estimate. On day of the estimate one of our IICRC Certified Technicians will come out and ID the carpet fiber, check carpets for wear and tear, stains, sunlight damage, traffic lane damage, bad seams, and possible latex displacement. If any stains the technician will test the PH of the stains. After that the technician will ask what "Wish or Wishes" you would like and will schedule a time to come back and do a cleaning. If you're unsure of what "Wish" is best for you one of our technicians would love to help walk you through the best wish suede for you.

A IICRC Certified Technician will vacuum then spray cleaning solution on the carpet. Once the cleaning solution has had time to work its way into the carpet fibers then agitate solution. Once its agitated and worked into the fibers and got the dirt, grime, and grease lifted from the fibers then hot water extract. Then treat the stains with stain treatment extraction. After put the protection on the carpet to protect from future stains and let carpet dry for one to two hours. The Technician will let you know your carpets are clean and to let them dry before walking on them is recommend. 

Think of Green Genie Steam Cleaning as the "Chick-Fil-A" of the carpet cleaning business. You can get chicken anywhere but if you want quality, you get "Chick-Fil-A". Green Genie's price package is undefeated. Instead of charging per stain, hourly rate and square inch with hidden prices we do the opposite. We have transparent prices so you will know what the total is before you even schedule an estimate. Green Genie's technicians are trained to understand the carpet cleaning chemistry and how to ID carpet fibers. All technicians are IICRC Certified. Another thing that sets us apart from the competition is our above and beyond service.

At Green Genie Steam Cleaning its are goal to build up the community as we grow. We give back to the community all chances we get. Green Genie's marketing is built around giving back to the community. We will be apart of the local parades, local minor and major sport events, food drives, and SO much more. Keep an eye out for Green Genie Steam Cleaning in your area!

You can expect every Green Genie Steam Cleaning employee to be uniformed head to toe. If they are not in the following, they don't' work for us. Every employee wears a purple, Green Genie hat, purple, Green Genie polo, Khakis, tennis shoes, a solacing license, and Green Genie Steam Cleaning ID badge. Ask to see our solacing license or Green Genie Steam Cleaning ID badge!